About LabAnswer

LabAnswer is the largest independent laboratory informatics consulting firm in the United States. We offer services for the full lifecycle of laboratory informatics systems, from strategy to implementation to systems support, and provide project management oversight for either single stage or full life cycle enterprise projects. Significant laboratory automation work has been performed by our team in the biotech, clinical trials, forensics, manufacturing, medical device, pharmaceutical, public health and research hospital industry sectors. Our full-time employees, led by an outstanding veteran management team, enjoy full-benefits and continuous improvement through training and mentoring. LabAnswer’s culture of creating long-term relationships with both its employees and clients has led to successful projects for over twenty years. High profile customers demonstrate the demand for LabAnswer’s services.

LabAnswer provides system design/selection, implementation, deployment, validation and system support services. Supported technologies include:

  • Laboratory Information Management Systems (LIMS)
  • Laboratory Instrument Systems
  • Electronic Laboratory Notebooks (ELN)
  • Laboratory Execution Systems (LES)
  • Data Warehousing
  • Data Archival
  • Scientific Data Management Systems (SDMS)
  • Clinical Trial Management (CTMS
  • Method Execution Systems (MES)
  • Chromatography Data Systems (CDS)
  • Bio-Banking / Bio-Repository Applications
  • Enterprise Resource Planning (ERP Systems Integration)
  • Many others

LabAnswer is built on the principles of integrity, teamwork and the pursuit of excellence. We are a privately-held, woman-owned business.

The History of LabAnswer

LabAnswer was originally formed as part of Digital Consulting & Software Services, Inc. (DCSS) which was incorporated in the state of Texas on January 4, 1990. As a national IT consulting company, DCSS established a solid reputation, client base and growth pattern focused on web-enabled, client/server, mid-range and enterprise computing environments. DCSS was a leader in LIMS, portal, content management, Point-of-Sale (POS) and custom software development and support for many industries.

Initially the DCSS LIMS team started in 1992 as a partnership with a LIMS vendor to support the implementation of their LIMS into client sites. Over the years, partnerships were established with the leading LIMS vendors to implement SampleManager, SQL*LIMS and LabWare LIMS. In fact a high percentage of these systems in service today were implemented by DCSS/LabAnswer.

In 2003 a focused Laboratory Informatics strategy that supported all the major laboratory systems was initiated. Supported systems then included LIMS, ELN, CDS and Content Management. In that same year the validation team was formed.

In 2004 DCSS was certified at CMM Level 3 which established a quality foundation for continuous improvement as well as meeting and exceeding the requirements of the regulated industries and in particular the FDA regulations as recorded in 21 CFR Part 11.

In 2006 the general IT consulting area of DCSS was sold to a public company (Perficient) and laboratory informatics (LabAnswer) became the exclusive focus of DCSS.

In 2008 LabAnswer acquired Laboratory Automation Solutions (LAS), an expert in offering solutions to the government sector. With the combination of the companies, the full suite of LabAnswer service offerings are provided to the government to support enterprise solutions.

Today, LabAnswer has grown to be the largest independent laboratory informatics consulting firm in North America. The LabAnswer team of consultants, each averaging over ten years of experience, has a rare combination of laboratory science, IT, business and regulatory expertise.